Websoft Solutions Ltd is the uk company that owns and operates FeedWorks. All business transactions will reference Websoft Solutions Ltd. For example: VAT receipts.

You retain 100% ownership of the data collected by the feedback forms. We do not distribute or sell any of your data. You may download a copy of your data at any time. You may use the data however you wish subject to GDPR regulations.

The data is stored on secure FeedWorks servers located in the U.K.

Yes. All data is transmitted over a secure connection with industry standard 128-bit encryption. It is then stored on our servers which have multiple layers of protection and security.

You can cancel at any time by accessing the subscription portal. Click on "Manage Subscription" from the subscription page in the console.

Contact us via the contact form or via the live chat.

Contact us via the contact form or via the live chat.

Due to the nature of the personalisation of each order, we do not generally offer refunds. We may offer refunds if your stock was damaged or missing. Refunds can take between 3-5 business days to appear in your account.

Delivery typically takes 2-4 business days. It may take slightly longer in rural areas.

• Pending - Your order has been received and it is being checked over.
• Processing - Your order has been sent to our printing partners for production.
• Shipped - Your order has left our printing partners warehouse and should be with your shortly.

Currently, we only support delivering to UK addresses.